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Legal information

Bigpoint GmbH
Sachsenstraße 20
20097 Hamburg

Corporate information
CEOs: Wanqin Liu, Yingying Zou
Court of registry: District Court of Hamburg
Trade register number: B 94148
VAT number: DE 813 602 704

Information on the Online Resolution of Disputes

The EU Commission is providing an Internet platform for the extrajudicial settlement of disputes (the "ODR platform"). The ODR platform should serve as the main center for the extrajudicial settlement of disputes, i.e. the contractual obligations concerning, inter alia, online purchase contracts and service agreements. The ODR platform can be accessed via the following link: http://ec.europa.eu/consumers/odr.

For questions relating to the online resolution of disputes, please contact:

Information on an alternative dispute resolution procedure

Please note that we do not participate in voluntary alternative dispute resolution under the German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz, VSBG).

Although every effort is made to present current and accurate information, we cannot assume responsibility for information from external links. The author of each web page is solely responsible for the content of that page.


Questions or problems? Contact Support
E-mail: Support form
Internet: https://www.bigpoint.net/

Commissioner for Youth Protection
Lawyer Dr. Andreas Lober
BEITEN BURKHARDT Rechtsanwaltsgesellschaft mbH
Westhafenplatz 1, Westhafen Tower
D-60327 Frankfurt am Main

Data protection officer
Data Privacy Policy