1 COLLECTION OF INFORMATION
1.1 INFORMATION OF CHILDREN UNDER 13*
Before a child under 13 can use a Game, Bigpoint requires registration and consent from a parent. During the registration process only the child’s account name, the child’s email address, the parent’s email address and the child’s password are collected and stored. If the child is under 13, the age of the child is not stored.
The registration information is only used to confirm the registration and to send the parent a message asking for consent and allowing the parent to activate the child’s user account.
Once the parent consents to the registration and storage of personal information of the child, this personal information is only used to provide the Game and related services and to send information about Bigpoint Games. Children’s information is not disclosed to third parties except for purposes of operating and providing the Game as detailed in Section 4. Bigpoint does not condition a child’s participation in a Game or activity on the child providing more personal information than is reasonably necessary for that activity.
Parents can access any personal information collected online, correct or modify any such personal information, or direct us to delete or make no further use of your child’s or your personal information. To do so, please send an email with your request to email@example.com or contact us via phone or mail as detailed in Section 10.
In the event that we learn that we have collected personal information from a child under age thirteen without parental consent we will delete that information as quickly as possible. If you know or have reason to believe that we might have collected any information from or about a child under thirteen without parental consent, please contact us at firstname.lastname@example.org.
Bigpoint may collect further personal information from the parent as detailed below.
*Not all Bigpoint Games are suitable for children under the age of 13. Bigpoint restricts access to such games to players that meet the age requirement.
1.2 PERSONAL INFORMATION FROM USERS OVER 13
Bigpoint only collects information that personally identifies you (“Personal Information”) from you when you: (1) register on the Site; (2) register to use a Game; (3) contact us; (4) order products and services from us; and (5) participate in our surveys or promotional activities. Personal Information may include the following categories of information: Contact Data (such as your name, address, email address, telephone number); Financial Data (such as your account or credit card information); and Demographic Data (such as zip code and age). If you communicate with us by e-mail, post messages to any of our chat groups, bulletin boards, or forums, or otherwise complete online forms, surveys, or Tournament entries, any information provided in such communication may be collected as Personal Information.
1.3 NON –PERSONAL INFORMATION
1.4 Information Received from an SNS
1.5 CHAT AND OTHER PUBLIC COMMUNICATION
We enable users to chat and otherwise communicate in games and on our websites. We take measures so that chat users cannot disclose personal information, including filters and live moderation. We strongly encourage you not to disclose personal information of yourself or others in such chats or other public communication in our games our on our websites. Be aware that such information can be read, collected, stored and used by other users. Any such disclosure is at your own discretion and we are not responsible for any information you choose to disclose in such way.
2 ACCESS TO INFORMATION YOU PROVIDE TO US
You may access any personal information you provide to us, correct or modify any such personal information, or direct us to make no further use of your personal information. To do so, please send an email with your request to email@example.com
3 USE OF INFORMATION
We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products and services; (2) to contact you when necessary; (3) to review Site usage and operations; (4) to address problems with the Site, our business or our products and services; and (5) to protect the security or integrity of the Site and our business. We may also use the information we collect from and about you to contact you with information and promotional materials and offers from our company, as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties. We do not share personal information of children under 13 with third parties for their marketing purposes. If you would prefer not to receive such promotional communications, please follow the unsubscribe instructions within the email you received when setting up your account.
In addition to Personal Information and Non-Personal Information collected, you may choose to share information about yourself through other content (“Content”), such as in games or forums. Any information shared with other players are considered public and at your own discretion.
4 DISCLOSURE OF INFORMATION
5 HOW TO ACCESS AND MODIFY YOUR INFORMATION
5.1 INFORMATION RECEIVED FROM AN SNS WHERE YOU PLAY OUR GAMES
5.2 OTHER METHODS FOR THE MANAGEMENT OF YOUR INFORMATION
If you wish to have your information deleted and account deactivated, you may send an e-mail to firstname.lastname@example.org with “Account Information Deactivation” in the subject line. In the e-mail include your account name / UserID in the body of the e-mail. Please note that the deactivation will not affect the storage or retention of any information that is needed for legal or accounting purposes or cannot be removed in the ordinary technological maintenance of an account. Any content you have posted or sent in a Game or on a Bigpoint forum or other similar Bigpoint service may not be able to be deleted.
Your California Privacy Rights
If you are a resident of California, you may request that we not share your personal information with third parties for their own marketing purposes. To do so, please send an email, with “California Opt-Out” in the subject line, to email@example.com.
We have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect and store from Site visitors such as keeping the sensitive data behind a firewall, regular monitoring of our security program and computer systems for evidence of unauthorized use or access to personal information as well as physical security measures to guard against unauthorized access to systems where we store the information.
7 US-EU and US-SWITZERLAND SAFE HARBOR
Bigpoint may transfer information to or receive information from our Affiliates (which shall mean subsidiaries, parent companies, joint ventures and other corporate entities under common ownership) for our legitimate business purposes. We may store information about site visitors and players on servers and equipment located in the United States and other countries. Personal data collected within Switzerland and the European Union (“EU”) may be transferred to, and stored at, a location outside of Switzerland and the EU. The data collected may be processed by employees operating outside of Switzerland and the EU who work for Bigpoint, one of our Affiliates, or one of our vendors. By submitting your personal data, use of the Bigpoint site or playing Bigpoint games, you agree to this transfer, storing or processing.
8 THIRD PARTY WEBSITES
10 CONTACT US
580 California Street 12th Floor
San Francisco CA 94104
Please remember to provide your User-ID, e-mail address and, if necessary, the relevant game name(s).
You can also reach us under: +1(415) 821-8112
If you have reported data privacy concerns and do not feel they have been adequately addressed, you may contact firstname.lastname@example.org
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